Terms and Conditions

These terms cover your use of www.UTxVM.com, your account, and anything you buy from Unleashed Tuning × VanDeYacht Motorworks. By using the site, signing in to your account, placing an order, or installing a file we supply, you agree to them.

1. Using the Website

Please use the site lawfully. When you use it, please don't:

• Misuse the site or interfere with how it runs
• Try to reach parts of the site you aren't meant to access
• Use the site in a way that could harm Unleashed Tuning × VanDeYacht Motorworks or the people who use it

2. Your Account

Your account holds your orders, files, and messages with us, under the email address you order or write to us with. You sign in with a link we send to that address, so anyone who can open your email can open your account. Please keep your email secure, and tick Remember me only on a device that's yours.

The first time you sign in, and again after these terms change, you'll be asked to agree to them. You agree that we can send you order, ticket, and account messages by email, and that they count as written notice. We may suspend or close an account that's being misused.

3. Services and Content

We provide powertrain recalibration services, informational content, and digital products. A recalibration is custom work made for one specific vehicle, based on the information you give us and the data you send back during revisions. It isn't a physical good or a stock item.

4. Your Vehicle

Every recalibration is written for the vehicle you describe, so a good result depends on a few things from you:

• The vehicle is mechanically sound and well maintained before a file goes on, and it stays that way
• The details you give us are complete and correct, including the VIN, strategy code, device and serial, fuel, and every powertrain modification
• You let us know when anything changes, including hardware, fuel, or how the vehicle is used
• Files go only on the vehicle they were written for, using a supported device
• You follow the instructions that come with a file, including anything about fuel, monitoring, or logging
• If the vehicle behaves in a way you didn't expect, a warning light comes on, or a fault code is stored, you stop driving it and contact us

We work from what you tell us. We can't inspect your vehicle, so we don't verify its condition, its hardware, or the details you report.

5. Risk

Any change to a vehicle's powertrain carries some risk. Engines, transmissions, and driveline parts can fail, and a modified vehicle can behave differently from a stock one. Mechanical condition, fuel quality, maintenance, hardware, driving style, and use all play a part, and those are outside our control.

By ordering, you accept that risk. The decision to modify your vehicle, and how it is driven afterwards, are yours.

6. Emissions and Compliance

We don't tune any vehicle with emissions equipment removed, and we don't provide recalibrations that disable, bypass, or interfere with emissions control systems. We also don't sell tuning devices or recalibrations for vehicles registered in California.

It's up to you to make sure the configuration you order, and the way you use your vehicle, meet the laws that apply to you. That includes federal, state, and local rules, emissions and inspection requirements, and the rules of any sanctioning body you compete under. If you're unsure whether a configuration suits your vehicle or how you use it, ask us before ordering.

7. Manufacturer Warranty

A manufacturer or dealer may decline a warranty claim on a recalibrated vehicle. How they handle a claim is between you and them and outside our control, so we can't say how your vehicle will be treated, and we don't reimburse declined claims.

8. Payments, Revisions, and Refunds

Each recalibration is custom work for one vehicle, so all sales are final. Once work has begun or a file has been delivered, we can't offer refunds, returns, cancellations, or exchanges.

Your order includes the recalibration and the revisions needed to finish it, worked through with you while the vehicle matches what you told us. If something isn't right, the fix is a revision, and revisions are included. If we made an error, we'll correct it. Anything beyond that, such as a refund or credit, is at our discretion and isn't an admission of fault or liability.

If the hardware changes and we aren't told, work on the file pauses. A changed vehicle starts again from a new baseline as new work.

If there's a problem, please come to us first. While a chargeback or payment dispute is open, support and revisions on that vehicle may be paused.

9. Disclaimer of Warranties

All products, services, files, and content are provided “as is” and “as available”, without warranty of any kind. To the fullest extent the law allows, Unleashed Tuning × VanDeYacht Motorworks disclaims all warranties, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We don't guarantee any particular power figure, performance result, fuel economy, drivability, reliability, durability, emissions result, or regulatory compliance. Nothing we say or write creates a warranty that isn't in these terms.

10. Limitation of Liability

To the fullest extent the law allows, Unleashed Tuning × VanDeYacht Motorworks isn't liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of use, loss of profits, loss of data, loss in value, towing, rental, storage, downtime, labor, or diagnostic costs, arising from any product or service we provide. That holds whether the claim is in contract, warranty, tort, strict liability, or otherwise, and even if we were told such damages were possible.

Our total liability for all claims relating to a vehicle is limited to the amount you paid us for the product or service the claim is about.

That includes claims for engine, transmission, or driveline damage, for a declined warranty claim, or for any fine, penalty, or enforcement action.

Some places don't allow certain damages to be excluded or limited, so parts of this section may not apply to you. Nothing in these terms excludes liability that the law doesn't allow to be excluded.

11. Indemnification

If a claim, loss, fine, penalty, or expense, including reasonable legal fees, comes from your use of a file or service, your use of the vehicle, a breach of these terms, or not following a law that applies to you, you agree to cover it and to hold Unleashed Tuning × VanDeYacht Motorworks, its members, and anyone working on its behalf harmless.

12. License to Use a File

A recalibration is licensed to you for the one vehicle it was written for. It isn't sold, and ownership doesn't transfer to you. Please don't copy, share, resell, publish, sublicense, or reverse engineer a file, or install it on another vehicle. If the vehicle is sold, the license ends unless we agree otherwise in writing.

13. Intellectual Property

Everything on this site, including text, graphics, logos, files, and code, belongs to Unleashed Tuning × VanDeYacht Motorworks or its licensors and is protected by copyright and trademark law. Please get our written permission before reproducing, modifying, or redistributing any of it.

14. Tools and Published Information

Calculators, reference figures, and other information on this site are general guidance. They don't replace measurement, testing, or your own judgment, and we aren't liable for results that come from relying on them.

15. Third-Party Links

We may link to other websites or tools. We aren't responsible for their content, terms, or privacy practices.

16. Events Outside Our Control

We aren't responsible for a delay or a failure caused by something outside our reasonable control, such as an outage at a service we rely on, a change made by a device or software maker, a natural event, or a government action.

17. Resolving a Problem

If something goes wrong, please email us first. Tell us what happened and what you'd like us to do, and give us 30 days to put it right before you bring a claim. Most problems are settled this way.

To the extent the law allows, a claim is brought by you individually, and not as part of a class or representative action.

18. Time Limit on Claims

Any claim relating to these terms, or to a product or service we provide, needs to be brought within one year of when it arises. After that it can no longer be brought, unless the law requires a longer period.

19. Governing Law and Venue

These terms are governed by the laws of the State of Wisconsin, without regard to its conflict of law rules. Any dispute relating to these terms, or to a product or service we provide, will be handled only in the state courts in Brown County, Wisconsin, or the federal court for the Eastern District of Wisconsin, and you agree to their jurisdiction.

20. Severability and Waiver

If any part of these terms can't be enforced, it will be adjusted as little as needed to make it enforceable, or removed if it can't be, and the rest still applies. If we don't enforce a provision, that doesn't mean we've given it up.

21. Entire Agreement

These terms, with the Refund Policy and the Privacy Policy, are the whole agreement between you and us about the site and any product or service we provide, and they replace any earlier understanding on the same subject. We may pass these terms to a business that takes over the service. You may not pass them to anyone else without our written agreement.

22. Changes to These Terms

We may update these terms from time to time. A new version is posted here with its effective date, and you'll be asked to agree to it the next time you sign in to your account. The version in effect when you place an order applies to that order. Continuing to use the site means you accept the updated terms.

23. Contact

If anything here is unclear, email info@UTxVM.com and ask before you order.